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Industry · Insurance

From announced pilots to measured outcomes.

Insurers are moving AI into the core value chain — claims, underwriting and pricing — but few can show the results. Cana delivers governed agents that work inside policy, claims and billing systems, with the audit trail regulators expect and outcomes you can measure.

claims · CLM-77120 · auto, minor
FNOLvoice · app · brokerEvidencephotos · docs · dataTriageseverity & fraudDecideadjuster approvesSettlepay & recoverAGENT SUMMARYRear-end, low speed, 2 photosEst. repair $1,840 (3 quotes)Coverage: confirmedFraud signals: noneApprove

27

New AI use cases announced by tracked insurers in Q1 2026 — five of them agentic

Evident Insights (Q1 2026)

18%

Of new insurance AI use cases reported any outcome

Evident Insights (Q1 2026)

10%

Of tracked insurers disclose aggregate AI ROI

Evident Insights (Q1 2026)

Who we serve

Built for every corner of insurance.

01

Property & casualty

Personal and commercial lines, claims-heavy operations.

02

Specialty & commercial

Complex submissions, broker relationships and capacity deployment.

03

Life & health

Underwriting evidence, policy servicing and claims.

04

Brokers & MGAs

Placement, servicing and renewals at scale.

The challenge

What’s standing in the way.

Submission overload

Underwriters spend much of their day on intake instead of risk judgment.

Claims leakage & cycle time

Manual handling drives cost, delay and inconsistent outcomes.

Legacy core systems

Decades-old policy and claims platforms resist change.

Regulatory scrutiny

Fairness, explainability and auditability are mandatory.

Use cases

Where agents change the economics.

01

FNOL to settlement

Agents capture first notice of loss on any channel, gather evidence, triage severity and fast-track simple claims.

Faster settlements for simple claims.

02

Submission triage

Extract, enrich and score commercial submissions so underwriters see the best risks first.

More quotes on the risks you want.

03

Underwriting assistant

Summarize loss runs, inspection reports and third-party data against your guidelines.

04

Fraud signals

Flag anomalies across claims, networks and documents for SIU review.

05

Subrogation & recovery

Identify recovery opportunities and assemble demand packages.

06

Policy servicing

Endorsements, certificates and billing questions resolved autonomously.

07

Broker co-pilot

Answer coverage questions and prepare renewals with full account context.

08

Regulatory & compliance

Track regulatory change and map obligations to controls.

Across the value chain

Agents at every stage.

Distribute

01

Broker co-pilot

Quote assist

Renewal prep

Underwrite

02

Submission triage

Risk summary

Pricing support

Service

03

Endorsements

Billing

Certificates

Claims

04

FNOL

Triage

Fraud signals

Subrogation

Comply

05

Regulatory change

Audit evidence

Fairness checks

FAQ

Questions from the field.

Do agents make coverage decisions?

Agents prepare, summarize and recommend. Coverage and claim decisions stay with your licensed professionals unless you explicitly configure straight-through processing for defined, low-risk cases.

How do you address fairness and explainability?

Every recommendation carries its evidence and reasoning, policies can block protected attributes, and evaluation reports document behavior over time.

Bring agents to insurance. Let’s talk.

Join the waitlist for early access to Super Intelligent Agents and updates as Cana opens up.