Cana, a product of Colate Ltd (“Cana”, “we”, “us”), provides an agentic workspace for teams — chat, walkie-talkie channels, AI-assisted runs, and file sharing. This policy explains what we collect, why, and your choices.
Information we collect
- Account information — your email address and profile details, to create and secure your account.
- Content you create — messages, walkie-talkie posts, files and images you upload or share into Cana, AI prompts, and related metadata. This is the content needed to provide the service.
- Identifiers — a user ID and, on mobile, a device token used solely to deliver push notifications you’ve enabled.
How we use your information
We use your information only to operate and provide Cana: to authenticate you, deliver and store your messages and files, run AI features you invoke, send push notifications you’ve enabled, and keep the service secure and reliable. We do not use your data for advertising.
What we do NOT do
- We do not use third-party analytics, advertising, or tracking SDKs.
- We do not track you across other companies’ apps or websites.
- We do not sell your personal information.
Sharing
We share data only with infrastructure providers that host and run the service on our behalf (e.g., cloud hosting, AI model providers used to fulfill your requests), under agreements that limit their use to providing those services. We may disclose information if required by law.
Data retention & deletion
We retain your account and content while your account is active. You can request deletion of your account and associated content by contacting us (see below); we delete it within a reasonable period, except where retention is required by law.
Security
We protect your data with encryption in transit, access controls, and standard operational safeguards.
Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise them.
Children
Cana is not directed to children under 13 (or the relevant age in your jurisdiction) and we do not knowingly collect their data.
Changes
We’ll post any changes here and update the “Last updated” date.
Contact
Questions or requests? Email us at connect@colate.io — see also our Support page.